Thank you for using our fiat deposit service. To ensure your transfer is successfully credited, please note the following:

1. Bank transfer times vary by region and payment method. In most cases, transfers are completed within a few business days.

2. If there are banking issues or if the transfer is initiated on a non-business day (weekend/public holiday), there may be a delay in the funds being credited.

3. Make sure that the name used for your bank account matches your CipherCore Exchange KYC verified name. Using a corporate account or a third-party account with a name that does not match your information may cause the transaction to fail and be refunded.

4. In the event of a refund, the funds will be returned via the original payment route within 7 business days. The exact arrival time will depend on your bank's processing speed.